Xometry Credits FAQ
NOTE: Xometry is sunsetting the "Refer and Earn $50" referral program. As of August 1st, 2024, the program will not be supported in the Xometry Instant Quoting Engine.
Terms and Conditions
- Credits are ONLY redeemable on the order value of custom manufactured parts quoted through the Xometry Instant Quoting Engine®. Such order value must be equal to or greater than $100. Credits are not redeemable for quotes through Thomas.
- Credits or coupons are not valid towards taxes, shipping, or fees.
- Credits expire 18 months after issuance.
- Customers cannot redeem credits or coupons for cash.
Frequently Asked Questions
- How do I redeem credits?
At checkout, there is a text input field directly beneath the grand total that indicates how many credits you have available. Enter the number of credits you would like to redeem in the text field, then click “Apply.”
- What are my credits worth?
1 credit equals $1. Credits cannot be redeemed for cash. - Do credits expire?
Credits expire after 18 months from issuance and are redeemed on a first-in-first-out basis. - Can I use my credits in conjunction with a promotional code?
Credits cannot be used simultaneously as other offers like coupon codes or special promotions. - How do I know how many credits I have?
You can see how many credits you have on the checkout page. You can also see your credit history by visiting xometry.com/earn-credits/. - What happened to refer and earn?
- Xometry has discontinued the "Refer and Earn $50" referral program as of 8/1/24 at 11:59 pm EST.
- What happened to points?
Our points program has been discontinued as of 1/31/18 at 11:59 pm EST. We have updated our referral program to a credit system and existing points have been converted into credits that are redeemable for 18 months.