Answers to the Most Frequently Asked Questions About Xometry

Xometry has a network-wide quality management system as designated by Xometry’s certifications, which include ISO 9001:2015, ISO 13485, AS9100D, and IATF 16949 certifications. These internationally recognized certifications ensure that Xometry can create parts with the highest level of precision and traceability. If customers require additional documentation, we offer material certifications, certificates of conformance, and industry-specific certifications.

Xometry carefully vets its Manufacturing Partners in a multi-step onboarding process. Once onboarded, suppliers are required to adhere to Xometry’s manufacturing standards. Our expert machinist and quality teams also work directly with our manufacturing facilities to ensure success for even the most challenging jobs.

In addition to our standard inspection, which is included with every order, Xometry offers multiple in-depth inspection options, including:

• Standard with dimensional report
• CMM Inspection with dimensional report
• First article inspections (per AS9102)
• Source inspections
• Custom inspections

All add-on inspections come with a ballooned drawing correlated to the report. Click here for more information on our inspection options.

Xometry values your privacy and security.  You always own your data, and Xometry only uses it to estimate, fabricate, and review customer-specific projects. Customer data is not shared outside of Xometry's services. The servers and network where data is stored are isolated by a firewall, and only authorized staff can access it. We conduct regular security scans to look for vulnerabilities. Data is encrypted at rest and in transit.

Xometry is already integrated into the supply chains of federal agencies, large defense contractors, and aerospace manufacturers. In addition to implementing security best practices, we implement:

• DFARS / NIST SP 800-171 audited by authorized C3PAO.
• SPRS score of 110 out of a possible 110 as of October 2024.
• ITAR Registered.
• CMMC Level 2 Certified (Cybersecurity Maturity Model Certification).
• Workflows for CUI (Controlled Unclassified Information), MCTD (Military Controlled Technical Data), including ITAR and EAR
• Joint Certification Program/JCP, and Enhanced JCP (DIBBS cFolders) certified network
• Data is hosted in AWS US GovCloud (FedRAMP High) and Box.com for Government (FedRAMP Moderate)
• DoD Impact Level 4
• Multi-Factor Authentication (MFA)

Ordered projects being fulfilled by Xometry's Manufacturing Supplier Network are assigned unique internal IDs, which are not specific to the customer or the ultimate project identity. Manufacturing partners respect Xometry's customers and confidentiality through non-disclosure and service agreements.

Xometry’s minimum lead times for custom parts are very competitive. Many custom parts have expedited, standard, and economy options available to hit your timeline and budget. Here’s a breakdown of our typical expedited service offerings in business days by manufacturing process:

Xometry has dozens of unique materials available for auto-quoting. You can see materials by category on our materials page. These pages include information on CNC-machined metals, plastics, and composites, sheet metal materials, 3D-printable plastics, resins and metals, cast urethane, silicone molding, injection-molded plastics and elastomers.

If you do not see the material stock you are looking for, you can open up the part view within your quote and choose "Other" under the material drop-down. When prompted, submit your quote for expert engineering review once you have finalized the details. Xometry can often source specialty materials through our expansive manufacturing network.

We offer multiple ways to share quotes with your colleagues, purchasers, or third parties. Once you've built your quote, click the "Share" button in the upper right of the quote summary page. You can also download a PDF version of the quote from this page.

The best way to share and collaborate on Xometry is to set up a team within Xometry's Teamspace. Teamspace is a workspace within the Xometry platform that enables you to easily collaborate with other users on projects and custom part orders. It is your key to a unified Xometry experience, providing team members with quick and easy access to quotes, order placement, part statuses, and more through dashboards and expanded sharing and tracking features.

Yes! Xometry and its manufacturing network are equipped to handle everything from one-offs to high-volume production. With tooled processes such as injection molding, die casting, metal stamping, and extrusion, we can produce metal or plastic parts in quantities exceeding 250,000. Xometry can handle production orders of 10,000+ parts using 3D printing, CNC machining, and sheet metal fabrication to help with bridging the gap between low and high volume production.

To receive a production quote, start by clicking the "Start Your Large Order" button from your quoting dashboard. Once you've uploaded your project files and filled out the requested information, you can submit your request, and a Xometry representative will review it and closely work with you to finalize the quote.